Oxford Immunotec, Inc.

  • Six Sigma Process Improvement Manager

    Job Location US-TN-Memphis | US-MA-Norwood
    Posted Date 1 week ago(7/12/2018 12:04 PM)
    # of Openings
  • Overview

    This position is a key member of Oxford Immunotec (OI)'s Operations Team. The position is an internal consulting role and will be responsible for driving process improvements to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact. This position will ensure all projects are completed in a manner that is consistent with the goals of Oxford Diagnostic Laboratories (ODL). This will be accomplished through effective leadership and establishing good working relationships with business leaders, functional change agents, and all applicable functional department personnel. While most projects will be within our Memphis and Norwood laboratories, the position may also support projects within our corporate HQ (Marlborough, MA) or field Sales organization.  The position requires strong communication, analysis skills (financial/data analysis), and financial modeling skills.


    • Manage both tactical and strategic projects throughout various areas of the business to deliver incremental revenue, cost/expense reductions, and operational efficiencies.
    • Leads team in conducting meetings, interviews, reviewing documents, developing and administering surveys, composing reports and project plans, completing Six Sigma projects and coaching functional areas to meet Oxford operational and financial metrics
    • Mentor & coach Yellow Belts and Green Belts as well as other team members in project work, helping them understand and use Lean and Six Sigma tools and processes for successful and timely completion of projects.
    • Lead monthly or quarterly training/review sessions for Yellow Belts and Green Belts.
    • To be a change agent focused on the success of our business and its customers.
    • Act as an ambassador to build a culture of continuous improvement.
    • Drive adoption of tools and methods by reinforcing the value proposition
    • Support the identification and evaluation of the organization's risk areas to identify process improvement opportunities.
    • Monitor and communicate the results of process improvement projects/initiatives to management and the Executive Leadership Team
    • Provide consultative services to our senior executives and business unit managers including financial reviews, business case development, and strategic project identification.
    • Defines the business case for projects that have been proposed and validates the opportunity scope and importance of a project.
    • Build, mobilize, and lead cross-departmental project teams to meet the project objectives within the given time frame and within budget.
    • Update and maintain the status of projects in the project database.
    • Coordinate and champion company idea drives


    • 5+ years project management or process improvement experience.
    • Six Sigma Green Belt certification required; Six Sigma Black Belt certification preferred.
    • Project Management Professional (PMP) certification preferred.
    • 4-year degree in related field or equivalent experience; graduate degree preferred.
    • Experience in project management, management consulting, organizational change, and/or process improvement experience.
    • Knowledge of Six Sigma tools and methodologies including DMAIC, Lean, Kaizen, Workout, and DFSS; proficient in Minitab.
    • Strong facilitation and oral/written communication skills across all levels of the business. Confident presenter and public speaker.
    • Proven project management skills.
    • Strong leadership and interpersonal skills. Demonstrated ability to motivate, influence and gain commitment and achieve credibility at all levels of the organization.
    • Exceptional business acumen/aptitude such as financial analysis and P&L interpretation skills.
    • Strong problem solving, analytical and decision making skills.
    • High degree of independent work and personal initiative; demonstrated experience as a self-starter; demonstrated ability to achieve results with low supervision.
    • Experience leading or managing small project teams, including remote teams, highly preferred.
    • Knowledge of the laboratory operations / healthcare industry is desirable.
    • Up to 35% overnight travel.



    The physical demands described within the Position Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to be independently mobile.  Job requires employee to sit for extended periods of time without being able to leave the work area.  The employee is also required to interact with a computer, and communicate with peers and co-workers.


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